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Refund Policy

Our Promise: Real Results or Your Money Back

We get it—trying something new can feel like a gamble. But here's the truth: our products work. Like, really work. And while we don’t get many returns (because once that glow hits? You know), we want you to feel safe, supported, and cared for from the moment you order.

So here's our no-BS, feel-good return policy:

Love it or return it. No fear. No stress.

If you're not loving your product for any reason—maybe it didn’t work for your skin, maybe your cat judged you, or maybe you just weren’t ready to commit—you can return it within 30 days of delivery. No awkward emails. No begging. Just reach out and we’ll take care of it.

All we ask:

  • Products must be returned with at least half the product left (we see you, over-squeezers).
  • You'll need your proof of purchase.
  • You’ll cover return shipping (because we’re still a small, independent brand trying to change the world one acid at a time).

P.S. If you’re unsure how to use your product, please don’t ghost us—our formulas are professional-grade, which means a little guidance can turn your confusion into transformation. DM us, email us, send a carrier pigeon—we're here to help you get results, not just refunds.

Exclusions

  • Services (like treatments or coaching) are non-refundable. Once you've had the experience, you've had the magic.
  • Personalized or custom items can only be returned if they’re defective.

Questions? Returns? Skincare breakdowns?
Hit us up at info@montarboskincare.com and we’ll take care of you.

Results You Can Trust!